Monday, 16 May 2022

How To Optimize Your Ecommerce Strategy for Business Growth?

 

Ecommerce Strategy
Ecommerce Strategy

Data Collection and Research

Identify your competitors and pick your audience. If available, also analyze data collected from brick-and-mortar store locations and compile research documentation detailing all your research findings.

Strategy

Find your brand’s competitive advantage and define your company’s value proposition. Find where you can focus your efforts to optimize your competitive edge. Define your brand’s SWOT early in the process which can help you to capitalize on them later.

SAMPLE SWOT

Internal

Strength

·        Sell major designer brands

·        Invite loyal shoppers of your B&M store

·        Undercut competitors in price

·        Web architecture created for high converting website

Weakness

·        Unknown to the industry apart from local shoppers

·        New to e-Commerce

·        Budget constraints

Opportunities

·        Tap international markets through e-Commerce

·        Boosted exposure to thousands of new prospects

·        Sales through digital marketing channels like Facebook, Pinterest, Twitter, WhatsApp, etc.

Threats

·        Competitors present ranking for relevant KWs

·        Continuous development in SEO algorithms

·        Larger businesses with big budgets

Design and Development

Spend time developing the taxonomy of your e-Commerce website. Build a wireframe even before creating a design. Perform a thorough Quality Assurance check of the planned website and rectify any issues.

Marketing

If you want quick traffic, consider Pay-per-Click (PPC) advertising. You can also consider other marketing initiatives like SEO, email marketing, affiliate marketing, etc.

Pros and Cons of Different Types of Marketing

PPC

·        Pros

A/B testing can find out the most conversion generating ads

Find immediate and relevant traffic

·        Cons

Without proper research, Costs may exceed Returns

Exposure is related to the competitive bid price

AFFILIATE

·        Pros

Targeted consumers are already in the “buy” mode

Exposure of the brand on a plethora of affiliated websites

·        Cons

Excessive focus on promotions/coupons may cannibalize brands

Reduced margins

EMAIL

·        Pros

Excellent for customer retention and increase in CLV

Higher conversions as customers are aware of the brand

·        Cons

Might not work if your email list is small

Need to properly segment the prospect’s database using a CRM

SEO

·        Pros

High conversion and greater ROI

The right Cost-per-Click (CPC)is usually lower than other marketing channels

·        Cons

Takes considerable time to achieve ranking and build authority

Risk of losing SERP placement due to frequent changes in algorithms

Maintenance

Continuously research upcoming strategies and technologies to maintain your e-Commerce website. Use applications like Google Webmaster Tools to crawl the site and fix errors. Reduce and optimize the website’s loading time using tools like Page Speed Insights and respond to suggestions for optimizing page speed.

Audit

Never postpone or procrastinate activities related to improvements on your website. Measure necessary KPIs on regular basis to find success or pitfalls in your marketing strategies. Take advantage of free tools like Google Analytics to check and update KWs and track visitors, conversions, and abandoned shoppers. Try to rekindle dead leads by analyzing and optimizing your e-Commerce website frequently.


Click to know more: https://sbinfowaves.com/ 

Wednesday, 20 April 2022

Grand Ideas for Generating Leads Using SEO

Generating Leads
Generating Leads

From the best ad agency in Kolkata, here are four basic tips you can remember to increase your website’s organic traffic and find more conversions:

1. Spy on Your Competition’s Website

2. Promote Google Reviews

3. Develop Outreach Partnerships

4. Try Lead Ads from Facebook

Do not let your brand end up on page 10 of Google.

Talk to us and find out how SBInfowaves can help your business use SEO to get more qualified traffic and warm leads

Thursday, 31 March 2022

Invaluable Tips for Customer Retention

Customer Retention
Customer Retention

In a recent interview published in Forbes, Sir Richard Branson (founder of Virgin Group) spoke to a leading writer for the magazine about customer experience/service and how it helped Virgin America enjoy its allegiance of several clienteles for so many years.

Are you aware of the fact that Virgin America hires just about one out of a hundred people who apply?
According to Sir Branson, his company follows a very strict selection procedure where applied candidates are checked on attributes, such as – friendliness, competency, and commitment to providing superior customer service. He quotes: “we take people who see life as “glass half-full”.

Here we bring you as one of the best digital marketing agency in Kolkata some of the exclusive tips from that interview on customer retention provided by Sir Branson in the course of the interview:

1.       Hire People with The Right Attitude

2.       Consider Your People as The Greatest Asset

3.       Empower The Employees

4.       Emphasize Visibility

5.       Get Engage in Social Media

 

Wednesday, 30 March 2022

Importance of Customer Management Relationship

Customer Management
Customer Management

In today’s digital era, competition is extremely high that depends majorly upon every-changing expectations of customers, in which customer management is vital to success in the business. In order to manage all your customers with excellence, make sure to understand the need of customer relationship management and create a solid strategy to retain much attention of customers. You further need to understand the rapidly growing customer expectations and schedule your plans accordingly to retain all of their attention for your business growth. 

For Customer Management, contact SB Infowaves for a reliable call center partner and online marketing agency. We provide all of our clients with exact solutions, which can meet all of their business demands. To know more about BPO/ KPO facilities call us our experts at +1 (320) 273 (9313) today for the best help!

 

Wednesday, 9 March 2022

The Benefits of Outsourcing Customer Support For Your B2B Business

SB Infowaves has the best BPO/ KPO team to provide end-to-end customer care services for today’s B2B businesses. We take pride to offer world-class client-specific support to every new and old e-commerce establishment at cost-effective rates. From 24/7 live chat support to increase e-commerce sales and guaranteed customer satisfaction, outsourcing customer support is useful to unlock new opportunities and confirm your e-commerce setting’s cost savings.

At SB Infowaves, we are your reliable call center partner to recognize new opportunities for the business. Our customer support outsourcing process is rules-specified and repetitive to efficiently assist any models. You can anytime explore our end-to-end customer support outsourcing service and get your optimized solution for B2B businesses. If you now want to get our result-driven customer care support for the business, feel free to dial 033–68243626 today for the best BPO/ KPO help!

Wednesday, 17 November 2021

How to Deliver a Winning Campaign: 12 Days of Christmas Marketing Ideas

So, you’ve planned out your Christmas marketing strategy and are considering promotional activities to engage and convert your audience into important leads and purchases.

Have you come up with a strong strategy yet? Don’t worry — our guide to Christmas marketing strategy delves into the winning strategies for boosting sales and engaging customers.

What are the 12 days of the Christmas marketing campaign?

To put it another way, think of it as an advent calendar. Every day over the next 12 days, a new, intriguing deal or piece of content will be unveiled.

Every year, retailers, eCommerce companies, and B2B companies alike use a ’12 Days of Christmas’ advent calendar-style campaign to connect their target audience, give promotions, and roll out incentives in order to drive sales.

You’ve probably seen lots of instances of similar 12 days of Christmas promotional ads yourself from previous Christmases!

When should I run my 12 days of Christmas marketing campaign?

The 12 days of Christmas traditionally begin on Christmas Day, December 25th, and end on January 5th. In the lead-up to Christmas, many businesses opt to conduct a ’12 Days of Christmas’ promotion, giving out daily deals and prizes to encourage sales.

Many marketing campaigns take place in the four weeks leading up to Christmas, which begin four Sundays before Christmas and finish on December 24th.

Your goals, delivery deadlines, and other considerations important to your business will determine whether your 12 days of Christmas marketing campaign will take place before or after Christmas, so plan beforehand!

How to make the most of the 12 days of the Christmas marketing campaign?

We’ve discussed what a 12 Days of Christmas campaign are and when you would want to start one, but what about how to accomplish it?

The classic advent calendar is a notion that can be applied to both online and offline marketing methods to keep people engaged with brands on a daily basis. Consider your chocolate calendar at home, and the persuasive incentives to return every day!

Consumers have grown to anticipate these sorts of rewards, which is why everyday promotions succeed.

According to a Deloitte consumer survey, 81 percent of people anticipate being influenced by holiday marketing. And what type of promotions are we talking about? According to a recent survey, customers consider discounts to be the most important buying incentive, followed by coupons and special offers on popular items.

With that in mind, we’ve compiled a list of our top 10 suggestions for ensuring that your promotional campaign goes smoothly and achieves the greatest potential outcomes.

1. Discounts and promotions

Consumers anticipate discounts and promos, so don’t miss out on prospective business by failing to provide one. Make sure you reward customers for their purchases — according to consumer studies, 74% of customers favor price reductions, followed by free delivery (72%), BOGO deals (39%), and cashback (29%).

When it comes to completing purchases, use strategies that customers like, such as free shipping and returns. Combine your incentives with a sense of urgency, such as first-come-first-served or limited-time offers, for an added boost.

2. SEO housekeeping

Due to the COVID-19 pandemic, things may look a bit different on the high street this year. With so much uncertainty and consumer skepticism about visiting physical stores, it’s more crucial than ever to provide the finest online customer experience possible. It is critical to ensure that your site is in good working order in order to achieve success.

While it’s probably too late to publish content that will rank high enough to generate organic traffic in time for Christmas, you should double-check that your present ranking pages are up to par.

Examine your page’s information to see if it’s engaging enough to get people to click through. Is your website mobile-friendly? What are the website loading times like? All of these factors have the power to create or destroy those key Christmas sales.

3. Don’t overlook PPC

Whether it’s social media, display advertising, or search, you’ll almost certainly use paid marketing. Paid advertising is always competitive, but it’s much more so over the holidays, raising your average CPC. This is why it’s critical to make sure you’re getting the most bang for your buck.

Examine the competition once your advertisements have gone live to see if yours are cutting through the clutter. Analyze results on a regular basis, modify bids (including negative keywords if you’re launching a search campaign), and use A/B testing to tweak your messaging based on what converts – you’ll be sure to discover a great mix.

PPC is a wonderful method to reach individuals in your target demographic who aren’t currently customers or familiar with your brand – a whopping 79 percent of shoppers say they are inclined to buy from a new retailer over the holidays – so doing it properly is critical.

4. Increase engagement by using creative content

Don’t always go for the hard sell while executing your 12 days of Christmas marketing campaign. Creative content boosts consumer engagement and allows you to use subtle hints to direct visitors to certain product pages or regions of your website.

Writing blog posts on themes related to your products or services also give you great content to share on social media and via email. However, you could wish to publish a lengthy white paper, checklist, or guide, or even develop an infographic or video content as part of your creative content strategy.

Use interactive content like quizzes, branded games, calculators, exams, or even digital advent calendars to take your creativity to the next level and increase engagement even further.

5. Digital advent calendars

Printed calendars have been available since the early 1900s, but it was Cadbury in 1958 who created the first chocolate-filled Advent Calendar that we all enjoy at Christmas (thank you, Cadbury).

Since then, marketers have followed suit, using branded advent calendars to raise brand recognition and enjoy holiday success.

Digital advent calendars allow you to connect with your audience on a daily basis, incentivizing participation with daily prize drawings, discounts, and freebies to help improve holiday sales and leads. You might also include more interactive elements, such as quizzes or games, to promote brand engagement and keep customers coming back for more.

6. Gamification

Gamification is a great way to get your audience involved and even inspire your employees. People enjoy competing and winning, and gaming caters to this natural human need. Loyalty cards and point systems are common gamification techniques, but you can take your gamification to the next level by creating your own branded game.

Branded marketing games take advantage of the power of gameplay to help brands engage with their customers and achieve their marketing objectives. With over 2.5 billion active gamers on the planet, there’s a good chance your target audience is one of them.

A branded game for marketing is a tremendous engagement strategy, especially during busy seasons like Christmas, because games help cut through the digital noise, capture attention, and engage customers – with over 20 minutes of engagement time per player on average.

7. Social Media

Reading product reviews (60 percent of customers), viewing product listings (53 percent), and looking for promotions (52 percent) are the 3 most popular uses of social media for Christmas shopping, according to a study. This makes social media a perfect platform for showcasing your products and services alongside reviews – you may even want to collaborate with influencers to have them post product reviews if your budget allows.

You may also utilize social media to advertise last-minute gifts and emphasize details like your assured delivery deadline. In case you’re rolling out a game or an advent calendar, using social media to host a simultaneous Christmas countdown to drive heavy traffic to your game or campaign is a terrific idea.

8. Roll out an Email Campaign

You may take advantage of the natural build-up of enthusiasm in the run-up to Christmas by sending a well-timed email campaign to your audience with daily offers tailored to this channel. To entice visitors to join up for your mailing list, you might also mention on your website that you’re offering subscriber-only deals.

If you’ve chosen a digital advent calendar, 12 days of email campaign to accompany it is a terrific approach to increase engagement by reminding your audience to open the doors every day.

You may also use gamification by burying a coupon code or immediate reward somewhere on your site or inside your emails, requiring your audience to keep their eyes open, explore your site, and re-engage with your emails in order to uncover the prize.

9. Make plans for last-minute shoppers

Last-minute consumers account for over 30% of online holiday purchases, so you’ll need a strategy in place to attract them to buy from your brand. Use re-targeting to target those who have already visited your site, or use email or social media to make last-minute offers to your audience.

10. 25th December is here – Time to relax?

You may believe that once Christmas Day arrives, everything is done, and you can relax and put your holiday campaign to rest – but you risk missing out on more Christmas selling possibilities!

Use a post-Christmas challenge to re-engage your pre-Christmas customers. To ensure you get the most out of your promotion, run a conventional 12 days of Christmas marketing campaign from December 25th to January 5th, such as a calendar or competition.

After all, just because Christmas Day has passed does not imply that the spirit of the season has died! By providing more attractive content to dig their teeth into, you may appeal to your customers’ desire to keep the good times rolling.

Conclusion

We hope this blog has sparked enough interest in you to begin planning a successful 12 Days of Christmas marketing campaign! Do let us know which among this list of 12 days of Christmas promotion ideas you found the most exciting.

How To Optimize Your Ecommerce Strategy for Business Growth?

  Ecommerce Strategy Data Collection and Research Identify your competitors and pick your audience. If available, also analyze data collecte...